Required documents
Please prepare the following information; all data must be clear and complete:
Applicant's and student's names (not required for refunded Playland coupon)
Class/Activity Camp/Course
Class time
For refunded playland coupon, please provide photos of the unused and unexpired tickets, showing the expiry date and ticket number.
Refund amount
Applicant's contact number
Receiving bank account information (used for online transfer refunds)
⏰Application deadline
Online refund applications must be submitted on or before 2026-11-30. Our company will focus on processing applications received before this date.
For any inquiries, please contact us through the website's contact channels.
Thank you for your continued support and understanding.