Required documents
Please prepare the following information; all data must be clear and complete:
1. A complete and clear photo of the admission voucher.
⚠️The photo must clearly show: the voucher number, the expiry date, and the entire page of the voucher.
2. Applicant's contact number
3. Receiving bank account information (for online transfer refunds)
📝Refund Process
1. Please submit all information and a photo of your ticket on this page.
2. Our staff will verify the ticket number, validity period, and usage record to conduct a qualification review.
3. After the verification is correct, arrange an online bank transfer to transfer the refund to the bank account you provided.
⏰Application deadline
Online refund applications must be submitted on or before 2026-11-30. Our company will focus on processing applications received before this date.
For any inquiries, please contact us through the website's contact channels.
Thank you for your continued support and understanding.
